Privacy Policy

1. Introduction

Valerie O'Connor, a CORU Registered Dietitian, is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. We adhere strictly to Irish GDPR guidelines and ensure that your personal information is handled with the utmost care.

2. Data Controller

Valerie O'Connor is the data controller for the personal data collected through this website. If you have any questions or concerns regarding how your data is handled, you can contact Valerie directly:

Name: Valerie O'Connor
Email: info@gntc.ie
Phone: 087 3800890
Address: Maree, Oranmore, Co. Galway, H91 X9NF

3. Types of Data Collected

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, postal address.
Health Information: Dietary habits, medical history, and other relevant health information necessary for providing personalised dietary advice.
Technical Data: IP address, browser type, and information about your visit to our website (through cookies).

Data is collected through forms on the website, appointment bookings, email correspondence, and during consultations.

4. Purpose of Data Collection

We collect and process your personal data for the following purposes:

Providing Services: To deliver dietary consultations and personalised nutrition advice.
Appointment Management: To schedule, confirm, and manage appointments, including reminders and follow-ups.
Communication: To respond to inquiries, send updates, and provide relevant health information.
Website Improvement: To analyse website usage and improve the user experience.

Your health information is collected specifically to tailor dietary advice to your individual needs.

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for the processing of your health information.
Performance of a Contract: When processing is necessary to fulfil our contractual obligations to you, such as providing dietary services.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided these do not override your rights.

6. How Your Data Is Used

Your personal data is used to:

Provide Dietary Services: Your health and personal information allow us to offer personalised nutrition advice and manage your appointments effectively.
Communication: We use your contact details to communicate with you regarding your appointments, respond to your inquiries, and send relevant updates.
Website Functionality: Technical data collected through cookies is used to enhance website functionality and improve user experience.

7. Data Sharing and Disclosure

Your personal data is treated with strict confidentiality. We may share your information with third parties only in the following circumstances:

Service Providers: We may share data with trusted third-party providers who assist in delivering our services (e.g., online booking systems, payment processors).
Legal Obligations: If required by law, we may disclose your data to comply with legal obligations.

Your data will never be sold or shared with third parties for marketing purposes.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Health Information: Retained as long as you remain a client and for a reasonable period afterward, as required by law.
Technical Data: Retained for a shorter period, sufficient for analysis and improvement of our website.

9. Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Data Storage: Personal data is stored securely on protected servers.
Data Breach Procedures: In the event of a data breach, we have procedures in place to respond promptly and notify affected individuals as required by law.

10. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
Right to Restriction: You can request to restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact Valerie O'Connor using the contact details provided in Section 2.

11. Cookies and Tracking Technologies

This website uses cookies to enhance user experience and gather information about how visitors use the site. Cookies are small text files stored on your device that help us improve website functionality and personalise content.

Cookie Management: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

We are committed to protecting the privacy of minors. If you are under 18, please ensure that a parent or guardian supervises your use of our website and services. We do not knowingly collect personal data from children without parental consent.

14. Health Disclaimer

The content provided on this website, including blogs, videos, and recipes, is intended for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or another qualified healthcare provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay seeking it because of something you have read on this website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be communicated through our website. Your continued use of the website following any changes constitutes acceptance of the updated policy.

16. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact Valerie O'Connor:

Email: info@gntc.ie
Address: Maree, Oranmore, Co. Galway, h91 X9NF

We are committed to resolving any complaints or concerns about your privacy and data protection rights.

This Privacy Policy is tailored to ensure compliance with Irish GDPR guidelines and reflects the specific practices of Valerie O'Connor as a CORU Registered Dietitian. It provides clear and detailed information on how personal data is managed, ensuring transparency and trust with clients.

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